🔁 Right of Withdrawal

You have the right to withdraw from this contract within 60 days from the date of purchase.

To exercise your right of withdrawal, you must notify us via a clear written statement (e.g., by email) before the withdrawal period expires. You may use the template below, but it is not mandatory.

🇺🇸🇬🇧 Additional Note for US and UK Customers:

In accordance with consumer protection regulations, purchases made from the United States or the United Kingdom are covered by a 60-day money-back guarantee.
If you are not satisfied for any reason within this period, you are entitled to request a full refund — no questions asked.

📩 Withdrawal Request Template (optional)

I hereby withdraw from the contract for the purchase of the following product:
Order ID: [PURCHASE_ID]
Name: [FIRST_NAME] [LASTNAME]
Email: [EMAIL]
Date of Purchase: [Order Date]

❗ Refund Conditions

• You will receive a full refund within 14 days from the day we receive your withdrawal request.

• Refunds will be issued using the same payment method used for the original transaction, unless explicitly agreed otherwise.

• Access to the digital product will be revoked upon refund processing.

Important: If you have already downloaded or accessed the product, you acknowledge that the right of withdrawal may be waived, in accordance with Article 16(m) of the EU Consumer Rights Directive.

💬 Contact Us

For refund requests or questions regarding this policy, please contact us at:
📧 seraphinetools@gmail.com

Seller: Voglio Performance LTDA
Address: Avenida Paulista, 1471, São Paulo, SP – Brasil | zipcode: 01311-927
Phone: +447577332976

CNPJ (company ID): 44.910.700/0001-99

This website is operated in cooperation with the reseller Digistore24 GmbH.
Digistore24 GmbH, St.-Godehard-Str. 32, 31139 Hildesheim, Germany